Each episode begins with Amy's initial walkthrough of the investigation site. Amy's assistant, Matt (her husband), visits the location prior to her arrival and removes anything that might distract or influence Amy during her "channeling" session. (Items such as family pictures, trinkets, or personal effects.) In her walkthrough, Amy appears to communicate with ghosts and spirits and gather information to be used throughout the course of the episode. This walkthrough is intercut with footage of Steve gathering facts by researching the history of the location and interviewing witness who claim to have experienced paranormal phenomena. Amy will occasionally collaborate with a sketch artist to describe the entities she may have channeled during her walkthrough. In the episode's climax, Amy and Steve collectively meet with their client for the reveal of evidence.